A tool I wouldnt want to do my job without
July 05, 2025

A tool I wouldnt want to do my job without

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to run retrospectives for teams, to carry out workshops around technical architectures, diagram workflows and stakeholders involved in business processes. We aslo use it in order to diagram the dependencies, parts, sequence, and relationships between parts of very large scale projects that require a clearer breakdown and an easy visual representation. Many of these are done in remote meetings across multiple geographies with colleagues collaborating in real time.

Pros

  • Real-time collaboration involving (at least) 10s of people
  • Easy to spin up a diagram explaining a complex system or flow
  • The interaction design on components and the UI is very smooth, slick, and predictable, making it easy to work with
  • Sharing and exporting images is very easy
  • It allows "synched diagrams" between boards which is a killer feature

Cons

  • Selecting colours for your diagram... is hard. I wish I could use pre-designed colour pallets that I can reuse and that mean the same thing
  • I wish border / background colour buttons in the selector were easier to differentiate - I keep editing the wrong thing and I often only care about the background, not the border
  • I wish I could generate a diagrama from a document or multiple documents so I don't have to draw things from scratch
  • I'd love to have org-specific templated components that I could reuse and that would mean the same thing across the business to ease standardization and recognizability of diagrams
  • I use Miro for many workflows so it has reduced the number of internal tools we use
  • It's very helpful in aligning stakeholders. I would argue it smoothes our delivery process through enhancing communication
  • It makes it really simple to collaborate as a team in a digital space so it's a great time saver for retros and sometimes even sprint planning
The control bar is very simple and easy to use. It has all the tools I need included and most of the controls are easy to recognise and reuse. Switching between browsing and editing components is seamless. It's easy to find the tools you need in the sidebar as well. Sharing is easier recently though it's still a little clunky and sometimes people still accidentally edit diagrams when collaborating in real time which is chaotic and which is why I'm giving it a 9/10.
Exporting a diagram as an image has been very useful for me as a PM in communicating and creating content

Quick diagraming and easy to use controls make it easy to build complex system diagrams and flows

The ability to star and retrieve diagrams is a huge time saver given how many boards we use and store
We no longer use things like Trello for sorting tasks on boards. We now pull in JIRA tickets to chart dependencies. A lot if not all of our technical diagrams are in Miro and are embedded in Confluence pages. People sometimes do presentations off of Miro. We run all our retros in Miro
I haven't come across any other tools that do better than Miro at present and I haven't had a need to do so. In my personal life I use Apple's Freeform because Miro only allows 1 board for personal use but that's all. It fulfills all my professional needs at the moment.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I love Miro for collaborative workshops, retros, and collective diagramming, and alignment sessions. It's great at building a shared view and understanding among many people in real time and it's fantastic as a visual communication tool of complex projects and systems.

As a product manager I wouldn't use it for roadmapping and requirements gathering or prioritising work and tickets. I wouldn't substitute JIRA for projects however, though I do recommend importing jira tickets to show flows, dependencies and the like, and editting JIRA items in Miro directly based on shared learnings in the conversation

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