Item: Miro
Rating: 7
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

In our company we use Miro to visualize the customer journey. Miro allows us to clearly see both the flow of customers and the visual that they will see at each step. Miro is also a perfect tool to share and store every mail campaign we sent each week.

Pros and Cons

Pros

idea board
customer journey

Cons

add more non-visual features

Return on Investment

Improved team productivity
Added value to our weekly CRM status

Usability

Miro is quick to learn and very intuitive.

Tool Usage

Easy sharing and creation of idea board.

Reduced Tool Overload

In our team we only use Miro for any visual demonstrations. So our tech stack is simple and effective.

Alternatives Considered

Bloomreach - The Agentic Platform for Personalization

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Bloomreach - The Agentic Platform for Personalization, Asana

Likelihood to Recommend

Miro is perfect in situations where a team wants to collaborate on projects that are visual or have a clear flow or struture that can not be simply transcribed in only text.

Comments

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An intuitive creative board tool