Item: Mixmax
Rating: 10
Author: Derek L. Stack

Overall Satisfaction with Mixmax

Use Cases and Deployment Scope

I use Mixmax for email campaigns to contact and groom over 5000 electrical contractors across the US. I set up email campaigns with customized cadences dependent on response rates. At the organization level, we use Mixmax integrated with Gmail to determine contact approaches with clients and potential clients. I personally use Mixmax to share availability with clients and automatically schedule meetings based on a clients' click and choice of my availability.

Pros and Cons

Pros

Mixmax availability - automatically invite any email listed.
Mixmax availability - scheduling on another linked calendar.
Custom Fields - require additional information when booking a meeting.

Cons

In window templates do not always populate when composing a new email via Gmail.
PDF preview is not always the best approach for sharing a PDF.
Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app.

Most Important Features

Calendar Availability
Email Templates
Email campaigns

Return on Investment

Saved time with scheduling calls
Saved time with outbound emails
Building a network of electricians nationwide with email campaigns

Alternatives Considered

Calendly

Calendly is a good tool and has similar benefits to Mixmax. However, the email templates are easier to use in Mixmax and the calendar availability tool is something that Calendly does not do well. There is less control in Calendly and Mixmax's tool is unique and far superior.

Key Insights

Do you think Mixmax delivers good value for the price?

Yes

Are you happy with Mixmax's feature set?

Yes

Did Mixmax live up to sales and marketing promises?

Yes

Did implementation of Mixmax go as expected?

Yes

Would you buy Mixmax again?

Yes

Other Software Used

Shared Contacts for Gmail, Calendly, Zoho Campaigns

Likelihood to Recommend

Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.

Comments

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Mixmax is a strong tool for scheduling and email management!