Item: Mixpanel
Rating: 4
Author: Rolando Bernabe Tribo

Overall Satisfaction with Mixpanel

Use Cases and Deployment Scope

Most of our products stream live event data to Mixpanel. This event data is then analyzed by the product analytics team for business decisions and reporting.

Pros and Cons

Pros

Has a web console that allows raw high-level analysis.
Supports an API for downloading data for external processing.

Cons

Reliability of the export API. The service can sometimes become unavailable causing issues in the middle of the night for critical post processing jobs.
Duplicate data. Some events being streamed to Mixpanel are being stored multiple times causing bloated numbers.
Missing data. There are times when the export results to less data than expected. Because of how it works under the hood, there are certain limitations on how new data can be exported and there's no way to guarantee that you're getting all your data.