Mixed Reviews for Mixpanel
February 12, 2018

Mixed Reviews for Mixpanel

Rolando Bernabe Tribo | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Mixpanel

Most of our products stream live event data to Mixpanel. This event data is then analyzed by the product analytics team for business decisions and reporting.
  • Has a web console that allows raw high-level analysis.
  • Supports an API for downloading data for external processing.
  • Reliability of the export API. The service can sometimes become unavailable causing issues in the middle of the night for critical post processing jobs.
  • Duplicate data. Some events being streamed to Mixpanel are being stored multiple times causing bloated numbers.
  • Missing data. There are times when the export results to less data than expected. Because of how it works under the hood, there are certain limitations on how new data can be exported and there's no way to guarantee that you're getting all your data.
  • Wasted man-hours spent on troubleshooting Mixpanel issues
  • Expensive given undelivered features
Mixpanel is more appropriate for low-volume non-critical data. We have issues with it when we are processing tens of millions of records per day.