Mixpanel has a ways to go to scale well
February 19, 2018
Mixpanel has a ways to go to scale well
Score 3 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Mixpanel
Mixpanel is being used by our organization to determine the utilization of our products. The entire organization uses some part of Mixpanel in order to get a sense of how each user is engaging with our products, which content is the most appropriate among other things that are relevant for the business.
- Mixpanel has a really strong Live View that provides good set of properties visible to the user.
- Mixpanel has a pretty quick feedback loop with live streaming.
- Mixpanel supports Enterprise Clients with a good Solutions Architect.
- Mixpanel API is pretty terrible. It is not set up to scale well.
- Mixpanel has really spotty customer service. Depending on the day they care about their customers.
- Mixpanel is not built well to integrate with other data sources.
- Mixpanel has not really yielded a positive ROI in our organization. Each event stored is very expensive.
- Additionally, Mixpanel requires significant time investment to learn their proprietary systems (e.g. JQL).
- Finally, poor upstream Mixpanel implementations create alot of catch up.
Very much like Treasure Data SDK much better than Mixpanel. Set up for query-ability along with an actual response from the API to ensure that Mixpanel has received confirmation of completion.