monday.com review
August 21, 2023

monday.com review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Event calendar management, cross-company communication regarding event production and management, task management in production and inventory management.

monday.com fits the need of organizing the many events that we produce throughout the year by integrating it into a google calendar which the company uses to organize and evaluate production needs. It also consolidates all conversations regarding events into their own areas rather than having an email inbox full of conversations (but still has email integration to trigger checking those conversations). We also use it as the primary task management list for our production team for tracking the status of custom items through the production process.

Pros

  • Customizable automations for notifications and task management
  • Easy to use and understand interface
  • Simple, but powerful tools/interface

Cons

  • Google Calendar integration could have more functionality including time range, more detailed info in the description of the integrated event, etc.
  • Further tiering of sub-items into sub-sub-items (and further if possible) to create a more varied task management interface.
  • Clearer distinction between conversations in updates. Multiple conversations with multiple replies can become cumbersome to parse through. Perhaps a search function isolated to updates of particular items.
  • Better tracking of production process.
  • Time savings by way of automated processes.
There is always room to improve, but monday.com has a very easy to use interface that is clear and intuitive.
Support is quick and helpful. I have never had a situation where a problem was not solved quickly and professionally.
monday.com rarely has downtime, loads quickly and is responsive as a live-document when viewed on multiple screens on various devices at the same time. The app is less responsive and particularly more difficult to interact with sub-items than on a desktop/web client, but is still very useful when on the floor or otherwise unable to access a computer.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is a great task management software and otherwise useful for anything you would like a spreadsheet to have automated processes, as monday.com excels at automating actions to reduce tedious or otherwise time-consuming work.

monday.com Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
Not Rated
Scheduling
5
Workflow Automation
7
Team Collaboration
7
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
8
Mobile Access
4
Change request and Case Management
7
Budget and Expense Management
5
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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