monday.com

monday.com

Customer Verified
Top Rated
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Score 8.6 out of 100
Top Rated
monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines...
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Recent Reviews

Monday.com delivers!

9 out of 10
November 01, 2022
As a Project Manager, I use Monday.com to structure my project timelines and status updates. This structure is consistent across all …
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It just works!

10 out of 10
October 31, 2022
We use monday.com for sprint planning and the main taskboard across many teams.
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Great tool for remote workforce

9 out of 10
October 05, 2022
We use it as a project management tool, which glues together our department and company as well predominantly have a remote workforce. The …
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How monday.com Differs From Its Competitors

Reliability & Availability

In the time we have been using monday.com, we have experienced (1) outage, which lasted a very short time... probably less than 30 minutes. I can easily pick up where I left off if I have downtime at home and things to catch up on... fire up a computer, and it's no different than being in my office.
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Reliability & Availability

monday.com is fast and easy to learn overall but expressions can get complicated to make boards work the way you want them to. Overall very please but would love a better cheaper way to learn how to do customization of boards.
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Reliability & Availability

Overall, monday.com's performance has hugely benefited our business as a whole. There are very few moments where monday.com becomes restrictive, and even fewer moments when monday.com becomes frustrating and for software, I'd say that's a rather big accomplishment. I would like to make a note that …
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Reliability & Availability

Performance is top notch. Everything works as it should. Can trust it to be available and updated and secure for clients to use.

Still a growing company, we find it expensive to use for smaller projects.
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Reliability & Availability

I think it was answered before, so I can repeat it. I work alone, so I do not have team tasks to organize, but I if I want it, monday.com could help me easily. For me, Monday does a great job of helping me to separate my tasks, add notes, and make to-do lists. Who work without a team, like me, …
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Reliability & Availability

Overall, I have found the performance of Monday.com to be reliable and incredibly useful. I have always experienced optimal design and utility of the features offered by Monday.com, not just online but also on the mobile platform. I can't think of a time when Monday was down or when I had concerns …
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Reliability & Availability

Exceptional performance. Functional features. The product is always building and growing and seems to be receptive to feedback to drive actionable change for optimal user experience. The column options are more than sufficient for our needs. The variety of column offerings really amplify our …
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Reliability & Availability

Nothing to comment. I did the 15-day trial to get a feel for the software. I got a very good idea of what they were offering after that time. In terms of uptime, I have seen no issues so far.
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Reliability & Availability

I had very little experience in project management tools; monday.com has allowed me to perform this task well and has even adapted to my needs. It allows me to manage and determine what information is necessary and important, both for my clients and colleagues and for me. The productivity of the …
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Reliability & Availability

Overall, I would highly recommend monday.com. Nothing else comes close just yet. I've used Jira, Trello, Asana, Wrike - they have pretty the same characters - convoluted and not so user friendly, in my opinion. monday.com is way more intuitive, user friendly, customizable and give you much …
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Reliability & Availability

Overall monday.com has great reliability and uptime. We had only some days where the platform was offline and graphql service (from monday.com) was offline too. We had some problems to manage tasks and update status in this days, but was something momentary.
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Reliability & Availability

We had great experience with monday.com in terms of features that covers our needs. Support and pre-sale response were given quite fast. I will say that the stability of the system was a great experience and the uptime were amazing. There is almost little need of dedicated manager to support us
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Reliability & Availability

I can only remember maybe one or two times that monday.com was offline or out of service, and when it did happen, we were quickly notified and advised of the issue and projected remediation time. As for the application itself, it's highly intuitive and works just the way you'd expect it to. Quite …
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Reliability & Availability

On the whole, monday.com has been an incredibly reliable platform. I can think of only maybe once or twice that the website froze up into an endless "loading" circle. But this issue resolved itself in under an hour both times, so it was not a terrible inconvenience. Overall, my experience on …
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Reliability & Availability

Uptime has been phenomenal, only a few outages in 4 years and only one that impacted our day to day. Board automations have been very slow at times, enough to cause pain. Per monday.com support, this has been a known issue for years and remains lingering to this day 8/8/2022.
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Collaboration

monday.com organically empowered people to become their own project managers, for one. We typically have projects and initiatives tracked at four levels: 30,000-foot view of all projects sequencing, timeline and status; 10,000-foot view of team-specific projects, timeline and status; …
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Reliability & Availability

Within the dashboards we've created, we have hundreds of entries on our main dashboard - this can sometimes be a bit slow to filter or sort. Changing the browser window size or resizing columns can create a fair bit of video lag. This is the main and only functional negative/challenge that we've …
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Reliability & Availability

It has been a great resource that has helped me develop a better plan in which I can get to manage everything I have to do and even more. The feature that I use the most is the integration with reminders and scheduled Emails sender that help me maintain samall tasks in control all the time. I …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Task Management (1245)
    9.2
    92%
  • Team Collaboration (1226)
    9.0
    90%
  • Resource Management (1078)
    8.3
    83%
  • Workflow Automation (1066)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
User Review: monday.com Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$8

Cloud
per user

Standard

$10

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

monday.com - Making teamwork click
02:05
Stories Worth Telling - Users Testimonials | monday.com
03:00
The monday.com 2020 Evolution
01:43
Meet monday workdocs
01:04
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Features Scorecard

Project Management

8.2
82%

Professional Services Automation

7.6
76%
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
Use monday workdocs to brainstorm, sync, and collaborate across teams without leaving your workspace. Communicate within the context of work by adding to a Doc — boards, dashboard widgets, and more!

monday.com Downloadables

monday.com Integrations

monday.com Competitors

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of monday.com are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 1252)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
  • Flexible enough to fit our processes rather than making us change what we are familiar with.
  • Remote access... whether on a PC or a mobile device, it is accessible anywhere. This would have been a great thing to adopt at the beginning of the Covid Pandemic.
  • If things change, or if we come up with new ideas, we can add them to our workflow rather than find out we need to start over!
  • We have been using monday.com for less than a year now, and it has replaced the systems that we created and changed over the last 17 years. I don't think our old systems would have held up much longer.
  • The mobile app sometimes gets glitchy when our field managers are on the go. Sometimes, filters they have set in their app, cancel out or change to filters of other managers.
  • There are times that monday.com loads faster, and there are times that it loads slower... I'm not sure if that is network congestion at our end or at monday.com's end. It could be either.
  • I would like to be able to share connected boards "publicly" with our production crews. Unfortunately, it seems that if the info is shared/connected/mirrored from a board that is not openly accessible "publicly," it isn't viewable. I'm still working on this and have not given up but not sure we are at a point where we need an Enterprise account.
Score 10 out of 10
Vetted Review
Verified User
  • Hour tracking
  • Tasks complete vs due date
  • Integration with Slack to make sure nothing is forgotten and everyone is communicating
  • Create an easy way to block out days off (Holidays or PTO requests)
  • Make a way for dashboards to be locked so you don't accidentally move tasks
Daniel Haimson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • automated flows to communicate between teams
  • automated flows to communicate with external parties
  • forms integrated with boards that easily turn into insightful statistics
  • Performance: bugs and moments of system down are still quite recurrent
  • Connected boards columns can be tricky if you have the columns set previously, I can't change, for example, to a two-way connection
  • Mirrored columns still not work with all functionalities
Score 9 out of 10
Vetted Review
Verified User
  • Client management is made easy. You can store and update client information as needed, you can insert documents associated with each client, and you can organize client data to better suit your daily needs. There are many modifications and customization options for CRM.
  • Weekly/Monthly/Daily Stats: monday.com allows you to organize data under different "tables". These tables can help you identify your stats for any period of time and are very helpful in deciding the next steps.
  • Administrative Task Management: monday.com can also act as a to-do list for your company to collaborate on (each person can have an individual account, but teams can be set up for them to collab on). It also allows us to organize hiring processes and human resources information.
  • Internal Automations: There should be a little more availability to trigger actions within monday.com itself. For example, it would help tremendously for us to be able to set up a date when clients are automatically transferred into a new board or group.
  • Expand on External Modifications: monday.com has recently focused on the aesthetics/look of the application, but I would rather they began focusing on how monday.com operates with other applications. We have a email campaign system (Active Campaign), that does a beautiful job of integrating apps, but monday.com is very limited on their external automation availabilities with campaign systems. Not sure if this would apply to many other business models, but as a CRM- I can see this being beneficial.
  • Limiting Access within Boards: monday.com has recently added a limited access to specific boards, but I would love if this feature expanded to where certain team members could only view a board rather than edit it (It is possible that this is available for a higher subscription and we simply do not have access to it at this time).
November 01, 2022

Monday.com delivers!

Score 9 out of 10
Vetted Review
Verified User
  • Boards relationships: We maintain different Monday Boards that contain different levels of granularity of our projects (depending on the audience) and we use the functionality to share items across Boards which reduces the maintenance effort of individual Boards.
  • User experience: Generally, Monday.com is easy to use, and navigating through Board to sub-items and reviewing status updates/related content is done with low effort.
  • Marketing and Product Marketing: Monday.com's messaging on the company purpose is very clear. I also enjoy how digestible learning content is on new features - I often do not need to reach out to Support for assistance.
  • Video recording support: I communicate with video to demonstrate project changes, it would be great if I could embed video more prominently for internal partners to view.
Score 10 out of 10
Vetted Review
Verified User
  • The user experience is exactly what you'd expect for speed and accuracy.
  • Easily share roadmaps and tasks with clients and team members.
  • Allow the use of formulas to customise and display insightful data.
  • the Full screen view on the Gantt view is not very useful, as it the header takes up almost the same amount of real estate. The blank footer takes up loads of space. It is much needed for the full screen view to be more useful and display more tasks in the height available.
  • It'd be quite useful if Shift-Enter would allow you to create a new item in the row below the item you are on when pressing the keys.
October 31, 2022

It just works!

Score 10 out of 10
Vetted Review
Verified User
  • Real time updates
  • Easy to use interface
  • Flexible
  • Allow rich text in task descriptions and let the description be the first thing we see. It's currently hidden behind some tab, so we use the "updates" tab as the description as an alternative, because it supports rich text & formatting.
Score 9 out of 10
Vetted Review
Verified User
  • Improves organization of ideas.
  • Facilitates long range planning.
  • Offers unique visualizations of tasks and data.
  • Allows for interactive progress management.
  • Provides opportunities for integration with other platforms.
  • Smaller scale HIPAA compliance options.
  • Single user options.
  • Placeholder team members for individuals unwilling to interact with the platform.
  • Templates for mapping and other visual idea organizers.
  • More functionality for formulas and dependencies
Shelly Rescansky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Surveys and Forms via the "Forms" function: Creating surveys (anonymous or not) and forms (with or without required fields) for data collection that automatically organizes the inputs in columns that are easy to export to excel.
  • Automations: You can build in reminders, via text or email, to individuals at any frequency. You can literally build out an entire workflow through automations. While it may take some thought and a little time on the forefront, the efficiencies it builds in over time is quickly made up.
  • File housing / control: There's a "file" capability that allows you to attach a file to a line item, which helps with the most recent file housed in one place where the current status or updated date column can be notated alongside it. Again, truly customizable to your business need.
  • Communication: There are many ways to openly communicate and "ping" but you can also build in automated reminders that are customized messages based on the specific project/need. So it's not your typical canned "monday.com reminder, click here for more," it's "-- Kelly needs your feedback on by EOD today. Please update status to "reviewed" when completed." Little things like this go a LONG way when you're targeting a specific audience for a precise need.
  • File management. They have a files column, which is GREAT, but it'd be great to see upload date of each file and be able to change the file name in monday.com for optimal version control.
  • Adobe Product integration is limited to FinalCutPro and Illustrator, I believe? It would be ideal for them to roll it out to the entire suite, but I presume that's on the horizon.
  • The lack of customer / client support at the onset was disappointing. Because we were a five-person team testing the product (makes sense why they didn't assign an account manager to us), it took us a full year to learn the tool in order to value prop it to the firm. We were continually directed to videos and general orientations that often didn't meet our operational need. That being said, there are A LOT of resources ranging from videos to blogs to support the majority of the needs/asks, so we figured it out.
  • I believe my inabilities are based on the subscription I have so I unfortunately can't complain about monday.com here. They are one of the few organizations I have noticed that know who to partner with and how, and stay on top of how to amplify their product to the next level to stay competitive with the market needs, which is insanely impressive considering its industry-agnostic nature.
Score 8 out of 10
Vetted Review
Verified User
  • Keeping all projects organised
  • Managing teams
  • Monitoring progress
  • Keeping track of delayed tasks
  • Data filtering on dashboards
  • More subelement freedom
  • Document management improvement and database on the platform
Roldan Ancajas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Project Streamling
  • Automation
  • Workflow
  • Tracking
  • User Friendliness
  • Integrations
  • Price. Price is just too steep for a single person user.
  • Mobile optimization. Hands down to mobile version. But some function are not yet executable with the mobile version. But it's all good for the basic.
  • Complex. A little bit complex for a new user, which everyone has to understand for a software with wider and deeper serviceability.
  • Templates. More customized or pre-fab templates to choose from.
August 25, 2022

You won't be sorry.

Kate McGregor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Integrations with other services such as, Typeform, gmail, and hubSpot.
  • The automations are really great and timesaving.
  • Staying connected, and seeing team wins.
  • The amount of emails that can be set up for one automation.
  • The fact that you can't change column types within a board.
  • The amount of notifications.
Score 9 out of 10
Vetted Review
Verified User
  • Ease of use, can train someone to use it with no computer knowledge in a few hours.
  • Support, I've always had amazing support with teams thinking outside the box for solutions to my unique requests.
  • Automations, these change how easy integration is from multiple apps.
  • Mobile app needs a little work for all functionality like "forms"
Score 9 out of 10
Vetted Review
Verified User
  • Team collaboration
  • Managing large datasets
  • Access control
  • Interactivity with scriptable alerts
  • Constantly innovating
  • Great customer support
  • I'd love a biometric/fingerprint login option on the Android platform...
Sarah Carrig (Iddings) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Team Organization/Accountability - Can see what everyone has on their plate, where they are at with a project, and add new projects when necessary.
  • Highly customizable workspaces - There are table items for EVERYTHING. Status updates, URLs, Due dates, Hour of the day, text fields, number fields, user tagging, and so much more. You can organize or track ANYTHING in any way that makes sense to you.
  • Automations - Can create automations to remind people of tasks (in program and through integrations with other software such as Slack), can automatically make tasks populate, and endless other configurations and dependencies.
  • You can tag people when they aren't part of a board, which means they won't see the update. It would be good for there to either be a warning that the person you're tagging isn't on the board or an automatic pop up asking if you'd like to add them to the board so they can see your update.
  • The mobile app does not update in real time with the web version. It is a real struggle to constantly have them out of sync, such that I tend to avoid using the app unless I know a specific project that I want to look up and refresh my memory about. Trying to use the My Work section is basically useless on mobile because you'll have projects you completed days ago showing up as if you never began them.
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