If you're looking for a quality domain service, Namecheap is for you
March 06, 2019

If you're looking for a quality domain service, Namecheap is for you

Brandon Fong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Namecheap

I use Namecheap for all of my domains -- and I have about 15. I recommend it to anyone who would like great customer experience and reliable service.
  • I've contacted their customer service multiple times and they have always been incredibly responsive and helpful
  • Their support documentation is well laid out so if you have any questions their FAQs handle most things
  • Their user experience is simple and streamlined -- buying a new domain is simple and straightforward.
  • It'd be nice to have steeper discounts for buying the service for further out
  • Some of the premium domains are outrageously priced without much information why
  • I tried using domain agents to try to negotiate for a domain and found their support to be unhelpful -- if Namecheap could help more with buying a domain thats already used that might help
  • All of my domains are through namecheap. Having a good domain has been priceless. $10 for my domains has paid thousands back to me.
I don't like GoDaddy's advertisements or user experience.
For anyone looking to buy a domain with quality customer service when you need it.