Netchex is a Keeper!
November 12, 2021
Netchex is a Keeper!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Netchex
We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and it has helped us streamline onboarding and reporting and has improved our employee communication.
- Onboarding
- Payroll
- Benefits - particularly carrier communication feeds.
- More than 24 hours on the verification codes that employees get to activate their accounts.
- Response time to questions and trouble tickets is sometimes slow.
- User-friendly
- Reliability and dependability
- Cost effective
- We just implemented Netchex in 2021 so there’s been a lot of setup and time involved in the conversion. 2022 is really when we expect to see a positive impact from the implementation.
I would rank Netchex above the other products I’ve used based on features, user-friendliness, and customer service.
Do you think Netchex delivers good value for the price?
Yes
Are you happy with Netchex's feature set?
Yes
Did Netchex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Netchex go as expected?
I wasn't involved with the implementation phase
Would you buy Netchex again?
Yes