Netchex is a Keeper!
November 12, 2021

Netchex is a Keeper!

Sharon Albrecht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Netchex

We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and it has helped us streamline onboarding and reporting and has improved our employee communication.
  • Onboarding
  • Payroll
  • Benefits - particularly carrier communication feeds.
  • More than 24 hours on the verification codes that employees get to activate their accounts.
  • Response time to questions and trouble tickets is sometimes slow.
  • User-friendly
  • Reliability and dependability
  • Cost effective
  • We just implemented Netchex in 2021 so there’s been a lot of setup and time involved in the conversion. 2022 is really when we expect to see a positive impact from the implementation.
I would rank Netchex above the other products I’ve used based on features, user-friendliness, and customer service.

Do you think Netchex delivers good value for the price?


Are you happy with Netchex's feature set?


Did Netchex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Netchex go as expected?

I wasn't involved with the implementation phase

Would you buy Netchex again?


Netchex is a great program for payroll and HR. Sure, it could have some improvements in some areas but I haven’t encountered a perfect program yet. This one is close though.

Netchex Feature Ratings

Pay calculation
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Benefit plan administration
Direct deposit files
Salary revision and increment management
Reimbursement management
Not Rated