Netchex is a great product for a good value!
August 08, 2023

Netchex is a great product for a good value!

Sheryl Kirchner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Netchex

We have used Netchex for eight years for all personnel and payroll, including NetBenefits. It is an important tool to track employee payroll records and rates. They are very responsive to issues or questions. Love all the reports as well. They were very quick to initiate reports for our PPP Loan document needs. Lots of great info in Netchex University as well!
  • Reporting
  • Client Support
  • Ease of Payroll Input
  • Health Insurance Integration
  • Communication with Employees
  • Employee Self-Service
  • Rate History Reports
  • Insurance Benefits Integrations
  • Overtime Rates for Restaurant Industry
  • Payroll
  • Personnel Management
  • NetBenefits
  • NetCobra
  • Payroll Reporting to Control Labor Costs
  • PPP Loan Help
  • Monthly Fees Are Reasonable
  • Fee Increases Are Minimal
We were looking for a company to help us manange ObamaCare (ACA) and Quickbooks Payroll did not offer any options. ADP did not have the extensive program that Netchex offered. ADP was also much more expensive. Netchex ACA Central was the best product on the market and the best fit for us, especially in regard to integration and costs.

Do you think Netchex delivers good value for the price?

Yes

Are you happy with Netchex's feature set?

Yes

Did Netchex live up to sales and marketing promises?

Yes

Did implementation of Netchex go as expected?

Yes

Would you buy Netchex again?

Yes

As a small business, Netchex is the perfect fit for us! As a restaurant, they could be more up to date with state to state overtime rate calculations. It is not the typical minimum wage rate, therefore, not the typical 1.5 overtime rate calculation. Otherwise, we have been very happy with the customer service regarding those issues. It is a very good product and they are always trying to find ways to improve it.

Netchex Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated