NetSuite CRM+ - Link for all Departments
Overall Satisfaction with NetSuite ERP
Pros
- Customer Data Management - It is a great way to track all customer contacts, opportunities, and sales orders in one place.
- Personalization and customization - NetSuite CRM+ provides a level of personalization and customization that makes it an ideal solution.
- Collaboration - NetSuite CRM+ allows various locations across to collaborate, and streamline business processes and workflow.
Cons
- Training is required. NetSuite CRM+ is not a software you can figure out by osmosis or clicking through windows.
- Multiple-level menu - It is hard to remember where I last was, if I don't keep multiple tabs/windows open for viewing.
- Positive ROI -The ability to provide better customer service.
- Positive ROI - Information can be keep soft copy (electronically) for multi-location access and storage.
- Positive ROI - Increase in employee efficiency and communications.
Using NetSuite ERP
All departments use the NetSuite CRM+ software.
- Sales/Marketing - Customer Service, Sales, & Leads.
- Accounting - Reporting of financial information.
- Storage and tracking of accounting, sales, support, etc.
- Integration with the accounting software.
NetSuite ERP Training
Using NetSuite ERP
Pros | Cons |
---|---|
Like to use Well integrated Consistent Convenient Feel confident using | Difficult to use Slow to learn Lots to learn |
- Dashboard
- Performance - It is easy to create, update and email information.
- Initial setup of reports
- Navigation can be cumbersome
Yes - I do not access the mobile interface at this time.
Comments
Please log in to join the conversation