Netsuite Review
Updated March 18, 2016
Netsuite Review
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- NetSuite CRM
Overall Satisfaction with NetSuite ERP
It's being used by our Customer Care and Operations team. We use Netsuite to change orders, track orders, and keep a database of customer profiles.
- easy to navigate and learn as a first timer
- easy to change orders and write notes which help with efficient work flow in the team
- helps keep track of customer profiles easily
- Wish it was easier to change addresses and spot tracking #s faster
- It tends to load very slow sometimes. Takes a few seconds to save changes
- wish it has an automated system where it won't let you create duplicate profiles (will automatically recognize there are duplicates)
- able to have better customer service, more efficiency as a company because different teams can work via the platform
- there's not much trouble shooting with Netsuite so it has increased the work flow efficiency
- the only down side is that it's sometimes too manual