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Capabilities are endless
October 19, 2023

Capabilities are endless

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • OneWorld (multi-country and multi-currency)

Overall Satisfaction with NetSuite ERP

We use NetSuite ERP to provide our main set of financials, and handle all our GL activities. We currently are doing our AP/AR via Concur and CMS, and have integrations between them to NetSuite ERP. We are looking to consolidate all our Accounting needs within NetSuite ERP by implementing the AP and AR modules. We really like the One World, because of its capability to manage our heavy multi currency multi subsidiary organization.
  • They provide a lot of options in terms of tailoring to the needs of our organization.
  • Suite Answers is really helpful whenever you are stuck.
  • I enjoy working with the many different vendors and partners you have.
  • It would be really helpful when asking for featuresm that they are implemented.
  • If you could actually provide the same level of service through out your organization, as there are mixed reviews on that
  • Provide more manuals for tips and tricks.
  • Made our lives easier, by allowing us to customize how we would like the system to work.
Provides us with multiple avenues to build on making our close more efficient, and provides the capability to help us with aligning with our goals.

Do you think NetSuite ERP delivers good value for the price?

Not sure

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

No

Would you buy NetSuite ERP again?

Yes

The NetSuite ERP system is fairly easy to use, but for someone coming right into it the first time, I can see how it can be very complicated. There should probably be some type of videos on the simple navigation for individuals who are using it for the first time.
NetSuite ERP support has been really helpful for the most part. They give me answers if they can right away, or definitely follow up with the information that is helpful.
I believe NetSuite ERP is great for organizations that are large scale in terms of revenue and need out of the box solutions. In terms of actually using it for small mom and pop shops, in my opinion, I could not see how NetSuite ERP would be really helpful for a company that wants to remain as a mom and pop shop.

NetSuite ERP Feature Ratings

Using NetSuite ERP

ProsCons
Like to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Running Balance reports and P&L