NetSuite ERP Review
November 03, 2023

NetSuite ERP Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with NetSuite ERP

In my role as a CFO, I approve invoices, so I get a notification in my inbox, click on it and it takes me to NetSuite. It's part of the one login and just review the invoices and approve them before being paid.

Pros

  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.

Cons

  • Reports. I wasn't happy with the reporting. I don't think we're there yet. I understand better now the safe search functionality, but still when it comes to doing the monthly financial package, I rely on a different product.
  • I think they could be hard to use based on roles and permissions. I learned if you don't set those up the right way, you don't get visibility into the NetSuite data, and could be challenging.
  • I just watched the other data bill capture, and I was surprised to see that they only allow five pages for invoices. So I really want more than five pages. I want it unlimited.
  • I wish I knew about customizations. They're hard to maintain, and expensive to maintain, so we moved away from customization, trying to use NetSuite native functionality to create workflows and connections with other systems.
My team liked NetSuite better, so we went with a team decision on this one. So it was intuitive and easy to navigate, and they liked it better.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.

NetSuite ERP Feature Ratings

Not Rated
Accounts payable
Not Rated
Accounts receivable
Not Rated
Not Rated
Billing Management
Not Rated
Inventory Management ()
Not Rated
Not Rated
Order entry
Not Rated
Payroll Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Not Rated
Inventory Planning
Not Rated
Product Lifecycle Management ()
Not Rated

Comments

  • Lauren Dattilo | TrustRadius Reviewer
    Lauren Dattilo
    (Vendor Representative) commented a year ago
    Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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