Ryan's NetSuite Review.
May 30, 2024

Ryan's NetSuite Review.

Ryan Maher, CMA, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • Demand Planning Module
  • Manufacturing WIP & Routing
  • OneWorld (multi-country and multi-currency)
  • Work Orders and Assemblies
  • E-Commerce
  • SuiteCloud
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

We use NetSuite for almost everything in our business. As a manufacturing company, we use work orders, inventory management, MRP, shipping, etc. Our company is utilizing the Accounting and reporting functionality heavily. We take advantage of the CRM features and use the automation features in numerous ways. I believe I have touched most parts of NetSuite at this point.

Pros

  • Accounting functionality.
  • Customization opportunities and methods.
  • Inventory Management.
  • Reporting and Data Analytics.

Cons

  • NetSuite is beholden to browser speeds. It could be faster.
  • Training documentation can always improve.
  • Contract renewals aren't usually very fun.
  • We've held headcount steady due to our automation capabilities.
  • How we can transact with our customers is unbound. Anything we need, we can accomplish.
  • Very expensive.
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

If you are looking for customization and automation, NetSuite excels. It is really great for transactional accounting and business processes—reporting and visibility into your accounting and transactions are outstanding. However, I might not choose NetSuite if you run a business that uses process manufacturing or very complex products. It certainly would be able to handle it, but it is not ideally suited.

NetSuite ERP Feature Ratings

Comments

  • Lauren Dattilo | TrustRadius Reviewer
    Lauren Dattilo
    (Vendor Representative) commented 9 months ago
    Thanks for taking the time to leave a review, Ryan! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

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