NetSuite great product for smaller companies
Anonymous | TrustRadius Reviewer
March 21, 2018

NetSuite great product for smaller companies

Score 6 out of 10
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Verified User
Review Source

Overall Satisfaction with Netsuite SuiteCommerce

NetSuite is used on a global basis, supporting all of our finance activities including invoicing, fixed assets, revenue recognition, general ledger and month end close. We have integrated NetSuite with other finance products to cover credit and collections, treasury, procure to pay and tax. We are using the multi-book accounting functionality to enable support of IFRS and US GAAP as well as a local ledger.
  • Look and feel of the application is attractive to the end users.
  • Majority of the functional needs are covered, including fixed assets accounting and revenue recognition without the use of third-party applications.
  • The SaaS platform has been very stable.
  • We've been able to configure or customize to meet our business needs.
  • NetSuite is targeted at small companies and lacks the levels of automation, integration and functionality needed in a larger (>1$B) multi national. Moving from SAP to NetSuite our finance team have found many areas which are now manual work which was automated before.
  • Limited capability to integrate with other products. We have to manually run reports into a file before we can integrate with a third party product as the contents of the report were not available in one of the interfaces NetSuite provides.
  • The built-in reporting capabilities are limited and building an interface to an external data warehouse is extremely complex as NetSuite doesn't provide a reliable integration method.
  • We significantly reduced the complexity of our IT systems through implementing NetSuite.
  • The SAAS model is proving expensive as we add more usage to the system.
The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP.
For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies.

For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.