NewRelic great for tech companies both small and large

We used NewRelic across all departments in the organization. It allowed us to give visibility into different metrics of the backing database. Also allows for easy construction of dashboards for accurate graphic representation of data across the organizations relevant to the different departments; whether it is tracking usage of a new feature, installs, or unique events.

We have been able to live track new features as we launched them to see how many clicks something received, and also how many crashes may or may not have been generated from that area. Depending on how much usage a particular beta feature would receive, it could bump or reduce the priority of the next iteration(s).

An example of the reduced cost would probably be that we could identify specific processes that were hogging server resources and work specifically on improving them, thus reducing overall infrastructure costs via a reduced rate of adding resources.

Our DevOps team has been able to get ahead of the curve on many server issues that in the past may have resulted in full outages. By monitoring resources on each instance and being notified when a system passes a certain threshold, it greatly increases the uptime of the system.