Effective, simple monitoring
December 07, 2019

Effective, simple monitoring

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

Most teams at my company are using New Relic to monitor applications. We use it to keep track of performance over time, identify abnormal spikes, and dig into the specifics of performance problems so we know where to look when things go wrong. It's a huge time-saver and helps developers debug production issues more quickly.

Pros

  • Great graphs and charts
  • Out-of-the-box Rails integration
  • Integration with alerting tools

Cons

  • It would be great to be able to drill down even further to line numbers in the Rails plugin.
  • Since our whole company uses New Relic, there are hundreds of apps in our account. It would be nice to be able to "pin" apps for quick access.
  • Monitoring is very easy to get started with, and decreases time-to-production for new applications.
  • Production issues are easy to find and monitor throughout an incident.
  • New Relic's alerting capabilities lets us know when things go wrong so we can fix them quickly.
We use both Datadog and New Relic in our apps. We find that New Relic provides better dashboards and drill-down into issues, while Datadog is a useful place to aggregate metrics and trigger alarms for on-call developers.
New Relic gets you 80% of the way there when it comes to application monitoring and performance tooling. It is easy to set up with a simple gem install, and gives you actionable information right out of the box. For application platforms where their integration is robust and widely used (like Rails), this is especially true.

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