End-to-end monitoring and automation for efficiency and performance gain
April 30, 2025
End-to-end monitoring and automation for efficiency and performance gain
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with New Relic
we monitor our energy management systems, assuring the realtime integrity of Big Data we generate from IoT devices and SCADA networks. It allows us to catch underperformance as soon as possible, reduce downtime, and ensure system availability. We use its APM and infrastructure monitoring for to enable energy audits, load forecasting, and keep our client facing analytics dashboards running smooth.
Pros
- New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
- It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
- We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
Cons
- And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
- Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
- With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
- I have detected issues early and we have averted many unplanned outages in our power system that would have resulted in SLA penalties and angry clients.
- Engineers spend less time debugging and more time building, reducing project lead times.
- Consistent delivery and transparent real time visibility into performance has increased client confidence and therefore straight business on long term contract renewals.
Do you think New Relic delivers good value for the price?
Yes
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
Yes
Did implementation of New Relic go as expected?
Yes
Would you buy New Relic again?
Yes
Comments
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