New Relic provides us with monitoring for good performance.
February 18, 2026
New Relic provides us with monitoring for good performance.
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with New Relic
We use New Relic to monitor our DevOps code and identify any bugs or performance issues.
Pros
- We get alerts if there are any problems on our website.
- We ingest data to make sure our development is fine.
- We stay ahead of fixing problems before our end users tell us there are issues.
Cons
- Their pricing is lazy and they default to higher priced terms at renewal.
- They have had high turnover with sales and account managers who don't follow our business.
- They don't allow their product to be purchased on Google Cloud Marketplace.
- We spend six figures on this solution to avoid costs of a broken website.
- We could save more on cloud services (GCP, Azure, AWS) if New Relic allowed its licenses to be purchased through other marketplaces.
- New Relic handles some of the same operations that higher priced competitors do.
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Do you think New Relic delivers good value for the price?
No
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
No
Did implementation of New Relic go as expected?
I wasn't involved with the implementation phase
Would you buy New Relic again?
No
Comments
Please log in to join the conversation