New Relic Accelerating DevOps with Real time Insights.
February 18, 2026

New Relic Accelerating DevOps with Real time Insights.

Ehsan Qadeer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with New Relic

The reason fir giving this rating is that New Relic's UI is straight forward, intuitive and easy to navigate which makes its accessible even for new users.It offers real time visibility which helps teams quickly spot problems and understand performance data. Moreover it offers comprehensive monitoring in one place making it easier to mange complex tools.
New Relic in our organization is used as an observability tool that helps us detecting, diagnosing and preventing performance and reliability issues. New Relic helps in real time alerting , golden signals, faster MTTR and measurable uptime improvements. moreover it provides data ingestion governance and prioritize fixes that return the most value. Major Use cases include Application Performance Monitoring, Logs In Context and Infrastructure Monitoring.

Pros

  • New Relic Provides granular code level transaction traces that show exact method and external call causing latency.
  • New Relic Speeds up root cause analysis because engineers move seamlessly between logs, traces and metrics.
  • Its a unified telemetry platform that eliminates fragmentation across multiple monitoring tools.

Cons

  • New Relic pricing is considered higher and pricing is often confusing for teams.
  • Although New Relic is powerful tool but dashboarding require significant improvements.
  • New Relic has limited historical data retention.
  • Positive: Reduced errors and improved performance leading to smooth user experience.
  • Positive: Time savings for DevOps & engineering teams which directly translates into lower operational costs.
  • Positive: Its real time monitoring is highly valued because it enables proactive problem detection hence protecting revenue.
  • Negative: Unpredictable billing spikes.
Datadog is easier at first but becomes expensive due to many SKU's. New Relic interface is intuitive and clear with deeps insights while Datadog excels at making monitoring accessible for broad teams. New Relic wins on depth of APM instrumentation and well known for full stack correlation and gives a central place for all telemetry data.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New Relic is appropriate and works great for finding slow services, errors as it offers microservices on Kubernetes with frequent releases. Moreover it gives deep insights into applications, servers, cloud systems and user experience all in one place. Appropriate for real time monitoring and alerts. New Relic is less appropriate when budget is tight and where long term data history is needed.

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