Quick Peeks at Your Applications Status and Browser Usage
September 03, 2018

Quick Peeks at Your Applications Status and Browser Usage

Eric Weiss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic Browser

New Relic Browser is being used by my company to monitor our browser activity as a whole for our day to day use of our application. I personally use it to keep an eye on our application's load times and to see which browsers are used the most when users are active on our application. That way, we know where our main focus should be when it comes to improving how our application performs as a whole for all users.

Pros

  • Time Picker - does a really great job displaying data in proper time intervals for easy viewing
  • Geo - Quickly shows who is using our application from across the world
  • Page View - This shows us what pages on our application are frequented the most so we know how users are utilizing our application.

Cons

  • I actually REALLY like New Relic - I can't point out anything that I don't like. New Relic has everything that I need for my day to day needs
  • If I had to be picky, I think the color scheme is kind of gross. But I don't normally let that stuff get to me.
  • Updated knowledge of our applications live/down times. This is crucial to anyone who is running an application today.
  • Clear communication about how our users are using our product and what browsers they're using it on.
  • It's given me the confidence I need to stay in touch with our application on a day to day basis
I haven't used other tools like New Relic Browser. Our company already had New Relic Browser when I started over 4 years ago. Since they have been able to consistently provide a tool that we need to measure everything that we are looking for in our day to day operations of our app, there hasn't been a need to look elsewhere.
One time we had a client who was convinced that our application was offline and couldn't be accessed by anyone on her team. It was really convenient to confirm that everything was running properly from our end, and it was easy to access the data we needed to make our claim valid. We provided screenshots and a detailed explanation of what they were looking at so we could prove that all systems were good to go.

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