NEXGEN Asset Management works for us
July 01, 2022

NEXGEN Asset Management works for us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • NEXGEN Mobile
  • Backflow

Overall Satisfaction with NEXGEN Asset Management

We use NEXGEN Asset Management on a daily basis to solve our work order and asset management challenges. NEXGEN Asset Management manages both horizontal and vertical assets throughout our enterprise. Our staff is in contact with up to 200 assets per day and NEXGEN Asset Management allows us to track costs, maintenance tasks, and history both in the field and the office.
  • GIS integration with NEXGEN Asset Management improves efficiency in the field
  • Work Order management allows close tracking of assets and resources
  • The Asset Management module provides insight into future expenditures and replacement options
  • Better beta testing before the roll out of updated software versions would help reduce bug reports and updates
  • Having access to asset history in the field reduces downtime greatly
  • The ability to identify high risk assets allows us to focus our work more efficiently
The mobile platform can be slow to load if the cellular connection is sketchy. The user interface displays just enough information without overloading the screen with unnecessary information.
We use the asset module information to help us identify high risk, a high consequence of failure, and a high probability of failure assets. We use this information to help direct our work order tasks and condition assessments.
NEXGEN Asset Management is more user-friendly, intuitive, and easy to use. NEXGEN Asset Management integrates with GIS and CCTV which Accela could not do.

Do you think NEXGEN Asset Management delivers good value for the price?

Yes

Are you happy with NEXGEN Asset Management's feature set?

Yes

Did NEXGEN Asset Management live up to sales and marketing promises?

Yes

Did implementation of NEXGEN Asset Management go as expected?

Yes

Would you buy NEXGEN Asset Management again?

Yes

The common interface between modules reduces confusion and training demands. Once the staff is trained on one module the rest of the modules are so similar they do not require extensive training. I can get staff trained up and using the system with less than 1 hour of training.