Item: Nextiva
Rating: 7
Author: Hunter Clayton

Overall Satisfaction with Nextiva

Use Cases and Deployment Scope

It is our primary phone provider throughout the organization. It is used to send and receive phone calls. It addresses business problems such as identifying caller ID and tracking calls.

Pros and Cons

Pros

Makes calls
App works
Caller ID

Cons

Can't use Bluetooth headsets.

Usability

It is good for phone calls but it needs to include Bluetooth headsets.

Support Rating

Support has been good so far. You can find information on the web fairly easily, but it could be better.

Alternatives Considered

I have not used any other similar products.

It is well suited in sending and receiving phone calls as well as identifying who is calling. It is less suited for using Bluetooth headphones to make calls. I would really like to use my wireless headphones to make calls so that I don't have to wear a bulky headset or hold a phone. This is a huge pain point for me.

Nextiva Feature Ratings

Comments

Please log in to join the conversation

Ray Blazak
commented 3 years ago
I can access Vextiva with Bluetooth earbuds through the mobile app but not on my PC. Can I accomplish this through AutoHotkey?
Ray Blazak
commented 3 years ago
That's Nextiva
Ray Blazak
commented 3 years ago
That's Nextiva

Nextiva is good in most areas, but limited in headphone capabilities