Nextiva is the best of the best!!!
January 30, 2020
Nextiva is the best of the best!!!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Nextiva
Nextiva is being used by our organization as the main way that we keep track of talk time and phone calls. It is being used by each department individually and across the whole organization. The problem it addresses is keeping track of phone calls and talk time and engagement that we've had with each prospect. It is actually shown on the Big Screen TV's that we have in the office what everybody is at for the day with talk time and phone calls. We can see how each person is doing in the office and if they have really been working hard that day.
- Tracking.
- Phone Calls.
- Integration.
- Texting.
- Tracking each employee.
- Competitiveness.
I'm not sure what other application is even close to doing what Nextiva does. I think that it is a great tool for tracking and making sure every employee is doing what they are supposed to do each day. We check Nextiva constantly and make sure that we are doing what we need to do. Daily, weekly, and monthly it is used to track our talk time and is even used in our bonus structure.
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
I think Nextiva is well suited for what it is used for. It is a great tracking tool to see what each person within the company is doing each day when it comes to making phone calls and the time that they have talked on the phone each day. I don't know in what scenario it isn't really appropriate. I think it is great at what it is used for. I haven't even seen a competitor that is close to doing what Nextiva does for our company.