Nextiva is the best of the best!!!
Overall Satisfaction with Nextiva
Nextiva is being used by our organization as the main way that we keep track of talk time and phone calls. It is being used by each department individually and across the whole organization. The problem it addresses is keeping track of phone calls and talk time and engagement that we've had with each prospect. It is actually shown on the Big Screen TV's that we have in the office what everybody is at for the day with talk time and phone calls. We can see how each person is doing in the office and if they have really been working hard that day.
Pros
- Tracking.
- Phone Calls.
Cons
- Integration.
- Texting.
- Tracking each employee.
- Competitiveness.
I'm not sure what other application is even close to doing what Nextiva does. I think that it is a great tool for tracking and making sure every employee is doing what they are supposed to do each day. We check Nextiva constantly and make sure that we are doing what we need to do. Daily, weekly, and monthly it is used to track our talk time and is even used in our bonus structure.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
Please log in to join the conversation