A call that you'll want to answer!
We switched over to Nextiva professional from Verizon OneTalk and it has been an amazing switch thus far. We get more features for less …
Nextiva Business Phone Service
Nextiva Business Phone Service
Nextiva Business Phone Service
Starting at $18.95 per month
View PricingOverview
What is Nextiva Business Phone Service?
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
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Awards
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Top Rated
2018
Popular Features
View all 16 features- Call recording (6)9.898%
- Answering rules (7)9.696%
- Directory of employee names (6)9.595%
- Message alerts (7)8.686%
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Pricing
View all pricingEssential
$23.95
Cloud
Per User Per Month
Professional
$27.95
Cloud
Per User Per Month
Enterprise
$37.95
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.nextiva.com/nextiva…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $18.95 per month
Features
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Product Details
- About
- Integrations
- Tech Details
- FAQs
What is Nextiva Business Phone Service?
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together. Nextiva's main capabilities center around centralized communications management, data analytics, and automated tasks. Its main offerings can be partitioned into three separate products outlined below.
Business Communication Suite
Includes: Customer Relationship Suite, Phone Service, Sales & Service CRM, Team Collaboration, Business Analytics, Surveys, and Live Chat Software
Customer Relationship Suite
Includes: Sales & Service CRM, Business Analytics, Surveys, and Live Chat Software
Team Collaboration Suite (which is currently in Beta)
Includes: Team Collaboration features
Business Communication Suite
Includes: Customer Relationship Suite, Phone Service, Sales & Service CRM, Team Collaboration, Business Analytics, Surveys, and Live Chat Software
Customer Relationship Suite
Includes: Sales & Service CRM, Business Analytics, Surveys, and Live Chat Software
Team Collaboration Suite (which is currently in Beta)
Includes: Team Collaboration features
Nextiva Business Phone Service Integrations
Nextiva Business Phone Service Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
Nextiva Business Phone Service starts at $18.95.
Reviewers rate Call recording highest, with a score of 9.8.
The most common users of Nextiva Business Phone Service are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(36)
Attribute Ratings
Reviews
(1-3 of 3)- Popular Filters
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Nextiva is our company's phone system and is being used across the whole organization. We use their desktop phones, conference phones, as well as the Nextiva app on our smart devices. We had previously used a different VOIP phone system that was not incredibly reliable, and this system has dramatically stabilized our phones and provided much-needed tools that we did not previously have.
- Clear phone calls
- Stable service
- Feature rich phone interface
- Handy mobile companion app
- Easy to manage
- While phones are feature rich, they can still be confusing for some of our users.
- Mobile app can be glitchy at times.
- Would love to see more touch screen options.
84%
8.4
88%
8.8
62.5%
6.3
45%
4.5
- Dramatic improvement in reliability and voice clarity over previous system.
- Mobile app integration allows our team to be on the go and still responsive.
- Phone quality is superior to previous systems and has allowed us to serve long-distance clients better.
We found Nextiva to be a superior product compared to Vonage. While a larger company, the features, and infrastructure were not as desirable as Nextiva. We also heard word-of-mouth reviews that pushed us to believe that Nextiva was going to be a better performer than Vonage, and so far, our experience has proven true.
January 30, 2020
Nextiva is the best of the best!!!
Nextiva is being used by our organization as the main way that we keep track of talk time and phone calls. It is being used by each department individually and across the whole organization. The problem it addresses is keeping track of phone calls and talk time and engagement that we've had with each prospect. It is actually shown on the Big Screen TV's that we have in the office what everybody is at for the day with talk time and phone calls. We can see how each person is doing in the office and if they have really been working hard that day.
- Tracking.
- Phone Calls.
- Integration.
- Texting.
I think Nextiva is well suited for what it is used for. It is a great tracking tool to see what each person within the company is doing each day when it comes to making phone calls and the time that they have talked on the phone each day. I don't know in what scenario it isn't really appropriate. I think it is great at what it is used for. I haven't even seen a competitor that is close to doing what Nextiva does for our company.
78%
7.8
74%
7.4
65%
6.5
65%
6.5
- Tracking each employee.
- Competitiveness.
I'm not sure what other application is even close to doing what Nextiva does. I think that it is a great tool for tracking and making sure every employee is doing what they are supposed to do each day. We check Nextiva constantly and make sure that we are doing what we need to do. Daily, weekly, and monthly it is used to track our talk time and is even used in our bonus structure.
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
It is our primary phone provider throughout the organization. It is used to send and receive phone calls. It addresses business problems such as identifying caller ID and tracking calls.
- Makes calls
- App works
- Caller ID
- Can't use Bluetooth headsets.
100%
10.0
94%
9.4
100%
10.0
80%
8.0
- Positive impact on ROI.
I have not used any other similar products.