Overall Satisfaction with Nextiva Business Phone Service
With over 9 phone numbers at prior provider at a very high cost per line and an aging phone switch that was no longer supported, something had to be done. Nextiva checked off all of my boxes and done so at an affordable price. The cost savings were tremendous and the added functionality was an added bonus.
- Ease of use for end users
- Ease of use for administrative
- Great support
- Features that exist that can be added whenever needed
- The onboarding spreadsheet
- Ensuring that all existing needs are 100% met
- A bit more focused documentation specific to our implementation.
- Park
- Intercom
- Administration
- ROI was positive
- Speed of deployment was positive
- Working with support is positive
- Spectrum Business (part of Charter Communications)
The price was overwhelmingly lower. My past experience with Spectrum support did not rate very high with me.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes