Very Reliable and Economically Viable - No brainer decision
November 16, 2023
Very Reliable and Economically Viable - No brainer decision
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We have been using Nextiva as our VoIP provider for the past three years and are very pleased with the product. It is a great solution for a small business that needs a reliable phone provider via a seamless user experience interface. In the past 3 years we have had no impactful downtime using Nextiva software.
- Reliability
- Cost
- User Experience
- Billing
- Call Center Functionality
- Support Help
- Savings
- Reduce Inefficiency
- Standardize our VoIP Environment
- RingCentral MVP, 8x8 X Series and Zoom
Nextiva understood our primary factor in decision making was financials and they delivered on our request to find the balance between providing our business the features we need while maintaining a TCO that would not break the bank. They stayed connected and on top of the negotiation/procurement process with us which made it feel like a partnership.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes