Very impressed with Nextiva!
January 29, 2024

Very impressed with Nextiva!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

Our small law firm joined Nextiva in November 2023 and so far, all of the staff members love it! Everyone who works at Nextiva that I have interacted with thus far has been great. The products offered are very convenient and make working remotely so much more efficient! Nextiva offers a great product/service at a great price. I would recommend Nextiva to others!

Pros

  • Service
  • Products
  • Resources

Cons

  • Technological issues
  • Cost savings
This was our former provider; we are so happy we switched. We were overpaying for services we barely received. Their company also charged us with so many hidden fees. Net2Phone also lacked communication with us. We are so happy to be done with Net2Phone.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva is especially amazing for companies who have remote workers/staff.

Nextiva Feature Ratings

10.0
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
10
10.0
Answering rules
Not Rated
Call recording
10
Call park
10
Call screening
10
Message alerts
10
10.0
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
10

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