Happy customer with a great product and service
February 19, 2024
Happy customer with a great product and service
Score 10 out of 10
Vetted Review
Verified User
Software Version
VoIP Phones
Overall Satisfaction with Nextiva Business Phone Service
I have an outsourcing business, we contact our clients based in USA and we live outside of USA, Nextiva Business Phone Service provided the necessary service to have a USA phone number and be able to contact our clients and let them contact us at any moment as if we were based in USA.
Also, for me, it makes it easier for me to track the activity my team has, and how productive they've been during the month.
To make it better, it's so easy to call them and add new lines, and if I have any type of issues or questions, their support team is one of the best services I've had, they do a great follow-up and they make sure they resolve my issue or question.
I am a happy customer.
Also, for me, it makes it easier for me to track the activity my team has, and how productive they've been during the month.
To make it better, it's so easy to call them and add new lines, and if I have any type of issues or questions, their support team is one of the best services I've had, they do a great follow-up and they make sure they resolve my issue or question.
I am a happy customer.
- Customer Support
- Customer Satisfaction
- Phone service
- Phone system
- The SMS function, I've struggle with this to add it, but I don't really use it.
- It's always faster to make a call than to send emails, they have made this possible for me to close more deals
I chose it because it provides everything I needed at a good price.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes