Great product and service.
March 06, 2024
Great product and service.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business Communications Suite
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service for our phone system. Some use standard handsets others, like myself, use the desktop app and a headset. I like that I can make group changes easily and that I have options for taking calls. Depending on what I'm doing or where I am it's nice to have the regular phone, desktop app and mobile app as needed.
Pros
- Customer service
- Technical service
- Ease of use
Cons
- Have admin functions within apps
- Fax services
- No data on that
The one difference I noticed is not having to deal with call quality and connectivity issues. I worked for large company that used Avaya exclusively and every day I would have to help a handful of users with the same problems over and over.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
Please log in to join the conversation