Affordable VOIP Phone Service for Small Business
March 05, 2024
Affordable VOIP Phone Service for Small Business
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We are a small business and all our employees work remotely. We were looking for a reliable VOIP phone service. Cost and reliability were important factors when choosing our phone service. Nextiva Business Phone Service is user friendly and phone quality is good. We did have some issues when Nextiva Business Phone Service updated the software with support response time. However, Nextiva Business Phone Service has improved their response time and resolution of issues.
- Phone quality
- Ease of use
- unlimited calling within the US
- Customer support
- Importing contacts
- Taking away features when updating the software
- Works well for our small business
RIngCentral pricing was better but they didn't have the features we were looking for as far as call groups and being able to setup a call forward automated message for after hour customer support.
Do you think Nextiva Business Phone Service delivers good value for the price?
Yes
Are you happy with Nextiva Business Phone Service's feature set?
Yes
Did Nextiva Business Phone Service live up to sales and marketing promises?
Yes
Did implementation of Nextiva Business Phone Service go as expected?
Yes
Would you buy Nextiva Business Phone Service again?
Yes