Quality Service with Nextiva
March 27, 2024

Quality Service with Nextiva

Steve Gordon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

I bought a new business phone and called Nextiva to add it. It was not one that they usually work with but the rep took his time and figured how to make it work. He was extremely calm and patient. It works perfectly. Thank you.

Pros

  • Their network is crystal clear
  • They allow me to travel with a second phone and plug anywhere in the world and have full service.
Their service is great

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

They offer a great package. I have a regular number and a e-fax included. Very happy with my service.

Nextiva Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated

Comments

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