Nextiva Business Phone Service is a product I Would Highly Recommend
April 03, 2024
Nextiva Business Phone Service is a product I Would Highly Recommend
Score 9 out of 10
Vetted Review
Verified User
Software Version
Cloud PBX
Overall Satisfaction with Nextiva Business Phone Service
Nextiva Business Phone Service is our VOIP provider and we use individual desktop phones and conference phones as well as the Nextiva Business Phone Service mobile and desktop apps. We have had very little issue with Nextiva Business Phone Service, however, their desktop app and mobile apps could use improvement. Overall I would recommend Nextiva Business Phone Service as a VOIP vendor.
- Stability
- Implementation
- Name Recognition
- Desktop app could be improved (need silence option)
- Mobile app could be improved (Shows missed calls more than they occur)
- Telephone support could be better (Wait times have been long)
- Eliminated on premise equipment
- Provided stability
- Centralized billing
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
No
Would you buy Nextiva again?
Yes