Lumbering CRM in your way? Get Nimble!
April 27, 2018
Lumbering CRM in your way? Get Nimble!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Nimble
I use Nimble to organize my customers, track sales and opportunities, and help in keeping in touch with my clients. The main business problem that it addresses for me is tracking customer contacts and tasks for current campaigns. My business is sole proprietor so it is used by myself (entire organization ;-) )
Pros
- Nimble does a great job of providing a quick visual snapshot of my customers & who I need to contact.
- Nimble's integration with social media sources is great for keeping in touch with clients and prospects. I like this feature a lot. It is great having all of these feeds within my CRM.
- The group message feature is good for tracking emails that are opened, clicked, etc.
Cons
- My main improvement request would be mail tracking from standard emails. I can track using the group message, however, that is limited qty, and just not as convenient.
- I do not like how if I open a group message, it will log it in the stats as being "read".
- I am still in the early months of using Nimble, so not much to speak of on ROI yet. I have already been reminded of a client that I had lost touch with, reached out and landed a gig within 2 weeks.
I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is very helpful to me. I used Insightly for the better part of a year before giving Nimble a try. I knew within 2 weeks that I was going to switch 100% over to Nimble.
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