Absolute Favorite Tool for Managing All My Equipment
March 20, 2024

Absolute Favorite Tool for Managing All My Equipment

Casey Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Patch Management
  • Remote Access

Overall Satisfaction with NinjaOne

NinjaOne is the best tool I have used to manage all my servers and computers and allows for great customer support for all their tech support needs.
  • Remote assistance
  • Remote management of all computers and servers
  • Pushing installs and updates to all workstations is amazing
  • More information on network management setup
  • Syslog reporting information
  • Some software updates tend to fail and need to be done manually
  • Created quicker response time to users' issues
  • Quicker updates to my servers
  • Simplified my software installs to workstations on new setups and reimaging
Amazingly! Sped up our response time and made for quicker fixes without them having to wait for us to show up.
We already use Cylance and Palo Alto for security. NinjaOne is used for managing devices only.
Automated imaging of new and failing workstations saved us at least a couple of hours.
  • PDQ Deploy & Inventory
Mainly used them to try and push out installs for NinjaOne. But NinjaOne has their own way of pushing out the installs through AD and it made my life so much easier getting this deployed.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

Helping users in remote locations so they don't have to wait for us to get over there to help them. Easy rollouts of new software and helping users get set up with whatever they need. Also, NinjaOne simplifies the ability to manage all my servers so I don't have to do everything manually.

NinjaOne Feature Ratings

Remote monitoring
10
Network device monitoring
6
Activity Monitoring
10
Patch Management
10
Policy-based automation
10