NinjaRMM saving me time and money
Steve Radabaugh | TrustRadius Reviewer
October 24, 2018

NinjaRMM saving me time and money

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NinjaRMM

NinjaRMM is used to remotely manage all of the endpoint computers for over a dozen companies by me. It lets me have a great view of exactly what's happening with all of the computers that I am responsible for very quickly and easily. It also lets me fix many issues without leaving my location.
  • NinjaRMM has a great user interface. It is one of the primary reasons that I use it over anything else.
  • NinjaRMM is super easy to do remote command line execution on the endpoints. This often allows me to fix issues on remote computers while the user is using it without them even aware that I'm doing anything.
  • NinjaRMM is really easy to deploy. I keep a thumbdrive with an installer for each of my client organizations handy. All I need to do is double click that installer and everything silently deploys and starts managing the computer the way I want it to.
  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
  • NinjaRMM has saved me a lot of time. I often can do things remotely instead of make a trip to a client's site. It also saves me time by automating a lot of things I would have to do by hand.
  • NinjaRMM saves me money in that the minimum number of endpoints is only 50, where some others have a minimum of 200.
I like NinjaRMM over ConnectWise Automate because it's easy to use and it's more affordable. ConnectWise Automate takes a lot of time to get set up correctly, where Ninja just worked.
NinjaRMM is great for a small MSP that just needs a simple easy to use RMM tool. Larger organizations that need a more comprehensive solution that has an integrated PSA might want to look somewhere else.