Item: Nintex
Rating: 7
Author: Verified User

Overall Satisfaction with Nintex

Use Cases and Deployment Scope

While my team doesn't currently use Nintex, I have direct experience with it from a comprehensive evaluation project I was involved in. My team were tasked with solving inefficiencies in our manual process for Control-M job requests. We identified Nintex as a potential low-code solution. Our proposed plan was to use Nintex Forms to capture job requests, with a workflow that would upload submitted forms to SharePoint and automatically create a task in our ITSM portal.

Pros and Cons

Pros

Nintex does well when it comes to creating user-friendly digital forms with little to no code. The forms can be designed with a drag-and-drop interface. Business logic and conditional fields can be added as well.
I also tried creating an automated workflow to send my team a reminder whenever an item in a Sharepoint list is expiring within the next 30 days. I'm not a programmer but I was able to create it within one hour.

Cons

My team needed to build a form with more than 10 different variations, each with its own specific business logic and conditional fields. We found that the existing built-in functions were quite limited in handling this level of complexity. We were either forced to create a very large, unwieldy form with numerous hidden fields and convoluted rules, or we had to look for a more custom, code-based solution, which defeated the purpose of using a low-code platform in the first place.
The document generation feature also presents a challenge, as it's often a costly add-on. Trying to use workarounds like Print to PDF usually messes up the formatting and makes the document unusable

Return on Investment

We don't have direct ROI metrics to share.

Usability

As I mentioned earlier, Nintex has its strengths and weaknesses, which I've already outlined in my previous answers. That's why I give it a 7/10.

Integrations

During our evaluation of Nintex, we identified its Sharepoint integration capabilities as a major strength and a key reason we were considering the platform.

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Alternatives Considered

Microsoft Power Automate

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Key Insights

Do you think Nintex delivers good value for the price?

Not sure

Are you happy with Nintex's feature set?

Did Nintex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nintex go as expected?

I wasn't involved with the implementation phase

Would you buy Nintex again?

Yes

Likelihood to Recommend

I think Nintex is great for automating simple, everyday business tasks. For example, it works well for approval processes such as getting approvals for vacation requests or signing off on expenses. Nintex can also replace paper forms digitizing things like new hire paperwork or surveys, making them easy to fill out or track.

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Nintex Automation Cloud review

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