Nintex docgen review.
October 14, 2025

Nintex docgen review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nintex

We are using the docgen api to enable our customers to use a document automation workflow. Our customers are lawyers from various law firms in the U.S., and they are heavily involved with generating new documents in their daily lives. Using our Clio’s vast data within the law firm and using Nintex’s docgen api, we’ve been able to let the lawyers create automated docgen in different file extensions

Pros

  • Customer support response speed.
  • Point of contacts.

Cons

  • Docgen api maintainability is quite low priority than other features.
  • Performance could see some improvements.
  • Giving more descriptive error messages for api users could be handy for developers.
  • Customers are getting doc generation flow seamlessly.
  • The price is always on debate from our organization, we are hoping to get better pricing.
  • Making the api easier to use could unlock more usage across our multi-application.
There is definitely room for improvement in any app. Nintex docgen api in overall is quite easy to use. However, the custom field formatting for different extensions is hard to figure out. For example, we received numerous customer inquiries about why some fields are not consistent with other field formats. Powerpoint, Excel, and Word doc having different requirements for doc gen is one example.
We use it for docgen api to unlock our customers from using their Clio data to generate documents from their template files. We are only using the docgen api for now and not using other integrations. However, if the organizations can make good relationship. We are hoping to explore further features.

Do you think Nintex delivers good value for the price?

Not sure

Are you happy with Nintex's feature set?

Yes

Did Nintex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nintex go as expected?

Yes

Would you buy Nintex again?

No

Nintex does a nice job enabling document automation workflow quite fast and nicely. However, the security part of the api is always in question. Nintex uses the third-party docgen api itself, which could pose a client data sensitivity breach. Hopefully, the developers get more clarity on how the team is handling the PII in the near future

Nintex Feature Ratings

8.0
Form builder
8
Model execution
Not Rated
Collaboration ()
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Content Management Capabilties ()
Not Rated

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