Nintex Process Manager Review.
October 13, 2025

Nintex Process Manager Review.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Nintex Process Manager

Overall Satisfaction with Nintex

My organization uses Nintex to map business processes and improve them. This addresses the business problem of incomplete documentation and helps with transitioning responsibilities when people switch roles or a new person joins the organization. For the scope of our use of Process Manager, we try to focus mainly on interdepartmental processes, as Process Manager is designed for these.

Pros

  • Automatically generates swimlane diagrams for processes with multiple actors.
  • Provides automatic reminders to review process documentation on a predetermined schedule.
  • Allows for the easy transfer of all processes attached to a specific user, facilitating easy reassignment.

Cons

  • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
  • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
  • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
  • Made onboarding easier for staff.
Nintex is easy to use to set up process flows; however, it is harder to use with detailed processes. It can be hard to go from a big picture view of the process to narrow in on the subprocesses, because sometimes clicking into the sub-processes opens them up in a read-only view that can't be edited. Or once you are in one subprocess, it can be hard to toggle to another subprocess. It is also sometimes complicated to know which sub-process needs to be edited to update details, which means you need to access all the sub-processes and look at them. It's possible this could be an issue on our end with putting in too many details into the processes.
I don't think we use any integrations with Nintex.
N/A
I was not part of selecting Nintex, but I think Nintex does a better job of generating linear flowcharts vs. Microsoft Visio because it automates the majority of the process of creating process maps. (Microsoft Visio is better for creating flowcharts that are not linear. because it is less automated and more flexible.)

Do you think Nintex delivers good value for the price?

Yes

Are you happy with Nintex's feature set?

Yes

Did Nintex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nintex go as expected?

I wasn't involved with the implementation phase

Would you buy Nintex again?

Yes

Nintex works well for linear processes that have multiple players. It's helpful to capture the triggers for why a process begins and the outputs it creates. It does have a way to link subprocesses. It's not as helpful for processes that are done by a single user (SOPs seem to work better for this) or iterative processes.

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