Item: Nintex Process Platform
Rating: 10
Author: vinay ayinapurapu

Use Cases and Deployment Scope

Nintex Platform is being used by our IT department. We also successfully implemented it with clients and we got very positive feedback on the Nintex Products based upon the following:

Ease of design
Ease of implementation
Ease of maintenance and support

It addresses the complex business problems like serial and parallel approvals, sequential and state approval scenarios, and long-running tasks cases where it takes 3 to 4 months to get approval on requests.

Pros and Cons

Complex approval process.
Easing the form design with Nintex Forms.
Getting the ROI and usage history using Hawkeye.

Inline action debugging which is lacking on online.
Workflow error notification for failed items.

Return on Investment

Quicker decision making.
History of approvals track.
Ease of process.

Nintex Deployment Flexibility

We mostly implement in Office 365 SharePoint online. As I mentioned, with the tool it is easy to design the complex needs with simple predefined action items and configure the design flow. Migrating from one environment to another environment is easy. Also, it is easy to take up the reusable design and implement it in other requirements. This, in turn, saves money for Development and client resources.

Nintex Users

Currently, we see very few non-IT staff using it. They are currently using it for internal audit requirements.

Alternatives Considered

We have evaluated OOTB designer approaches, Power Automate approaches, and K2 wrt to Nintex. The ideal features that set Nintex apart are:

Predefined action items and ease of design using drag and drop.
Ability to implement complex processes with fewer hurdles using no to low code approaches.
Maintainability of the Nintex workflow solutions.
Support from the product group is commendable.

Other Software Used

Microsoft Power Automate (formerly microsoft flow), SharePoint Designer

Likelihood to Recommend

Nintex process is well suited for complex approval process and forms. Considering scenario, if we have more than 10 to 12 level approvers and each approver takes time to approve the request and the reporting for approvals needs to be generated via approval dashboard, Nintex Forms with Workflow is well suited for that complex scenario. Also, implementation and maintenance are easy compared to OOTB workflows and other tools coming from the Power Platform. The beauty with Nintex is it is tightly coupled to the Office 365 suite and doesn't leave the scope. Even though there is licensing cost involved, in the end, it saves other development and maintenance efforts that could be caused using OOTB approaches.

If it is a simple approval process, like collecting feedback and simple approvals, and audit approvals are not required, this still can be implemented using Nintex. However, it could be costly because of Nintex's license charge incurred per workflow and on a per-year basis. This kind of scenario can be easily achieved by the MSFT power platform, which comes to users via organization subscriptions.

Nintex: Converting Complex Solutions to Simple Designs

Software Version

Overall Satisfaction with Nintex Process Platform