Item: Notion
Rating: 10
Author: Verified User

Overall Satisfaction with Notion

Use Cases and Deployment Scope

I use Notion to keep track of incoming clients using a service that is fulfilled through a third party. We are able to update each Clients card and speak back and forth there to keep updates in one location.

Pros and Cons

Pros

Status Tracking
Tagging
Overall Organization

Cons

Permissions
Navigation
Aesthetic

Return on Investment

Reduced cost of other intercompany messaging apps
Improved visibility of documents for employees
Aided in Project Management

Usability

I find it's usability is very versatile and suited to many different use cases. The ability to have visibility of project statuses, branches and keep conversation to one place is very helpful!

Alternatives Considered

Slack and Trello

Notion brought the two together with features from each that we liked being put into one place.

Key Insights

Do you think Notion delivers good value for the price?

Not sure

Are you happy with Notion's feature set?

Yes

Did Notion live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Notion go as expected?

Yes

Would you buy Notion again?

Yes

Other Software Used

Slack, Trello, Intercom

Likelihood to Recommend

Well suited for status tracking, keeping updates in one place, and being used with multiple team members from different locations

Less appropriate for anything needing styling/aesthetic options

Notion Feature Ratings

Comments

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Notion from a Customer Support Standpoint

Software Version