Nutanix delivers as advertised
Anonymous | TrustRadius Reviewer
October 15, 2019

Nutanix delivers as advertised

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Nutanix

We purchased our first Nutanix cluster three years ago. It was a hybrid cluster and we used it for our primary vSphere cluster at our corporate data center, which multiple locations around the world access for various applications, including Exchange and ERP interfaces. We were able to replace two EMC SANs and an aging IBM blade center that made up our previous vSphere cluster. Migration to and management of the solution was a breeze. Since we were running vSphere on the Nutanix cluster we were able to use the regular vMotion capabilities to migrate all our VMs from the old cluster to the Nutanix cluster. All the one click upgrade features that Nutanix advertised worked as advertised as well. It pretty much did what they said it would do.

I will say, however, that once we migrated some of the heavy workloads to it we did see noticeable performance degradation, mainly once we moved our Exchange environment to it. We also saw our backup times extend extensively. The primary reason was because of disk latency. When we purchased this cluster it was an unplanned an unbudgeted project, so we had to make it fit into the budget so we had to size around a small budget. In hindsight we should have waited the following year to budget properly for it so we could have done an all-flash system. Last year we did by an all-flash Nutanix cluster to replace this hybrid Nutanix cluster and performance has been nothing short of exceptional now. We did move the hybrid cluster to our DR site so we still are getting purposeful use out of it. So my biggest learning experience is to take the time to size properly. If you have any type of high database workload, such as Exchange, SQL, etc. I would highly recommend an all-flash system. You won't regret it.

I would also like to mention that Nutanix technical support is the best I've ever seen of any company. When you call them you get an experienced tech who knows what they are talking about right away without having to get bounced around and they take the time to work through any issues you are having.

  • Technical support is the best I've seen from any company.
  • Simple management interface.
  • Less time spent on keeping multiple hardware tiers up to date.
  • Can be priced high at times.
  • The one downside I have working with Nutanix is the sales team. They seem to try to add in extra goodies to sales quotes or push for extras that you don't really need and you have to tell them to take them out. Don't be afraid to push back on them.
  • Need to analyze sizing with sales team to ensure right sizing.
  • Don't need team members dedicated to storage management.
  • One-click upgrades can run while team members are doing other tasks, allowing for better use of time.
  • Consolidated maintenance costs.
When we first bought Nutanix in 2016, vSan wasn't nearly as robust an HCI solution as Nutanix was. We evaluated VxRail in 2018 when we were buying our all-flash Nutanix cluster. vSan on VxRail has made significant improvements in that time but we felt Nutanix still offered more flexibility in deployment options and management capabilities. Plus we had experience in Nutanix built up already and we knew what we were getting with it. Talking with other VxRail customers they had some mixed feedback as well, specifically around the upgrade process.
Knowledgeable and professional staff. Fast response time. No waiting over the phone or being bounced around. Documentation is kept up to date regularly.

Do you think Nutanix AOS delivers good value for the price?

Yes

Are you happy with Nutanix AOS's feature set?

Yes

Did Nutanix AOS live up to sales and marketing promises?

Yes

Did implementation of Nutanix AOS go as expected?

Yes

Would you buy Nutanix AOS again?

Yes

Well suited if you are planning on deploying Nutanix cluster at remote branch offices where some server footprint is needed but don't have IT support there. Perfect scenario for ease of management and deployment remotely.