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Invoice issues with Omnipresent
September 27, 2023

Invoice issues with Omnipresent

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Omnipresent

We use Omnipresent to allow us to pay consultants from all over the world and use their expertise to advance our technology. Using Omnipresent allows us to be compliant and simplify the way we pay our consultants that are located in different countries and would like to be paid in different currencies.
  • Global Payments
  • Compliance
  • Information
  • Invoicing procedures
  • Pricing clarity
  • Ownership
  • Compliance
  • Useability
  • Ease
  • Optimized compliance
  • Less time wasted on paperwork
  • Easier to onboard consultants
Omnipresent's support staff are friendly, however when I approached them with this issue of 'invoice statements' rather than normal 'invoices' they said that it was a problem they knew of and that they would hopefully resolve this soon. More than 6 months later and the problem is not solved and it has caused us to decide never to use Omnipresent in the future.
I haven't used any competitors but would be interested to evaluate them.

Do you think Omnipresent delivers good value for the price?

Not sure

Are you happy with Omnipresent's feature set?

No

Did Omnipresent live up to sales and marketing promises?

No

Did implementation of Omnipresent go as expected?

No

Would you buy Omnipresent again?

No

Omnipresent is well suited to a company that would like to pool talent and resources from all over the world without getting caught up in the intricacies of compliance. However the current system they use for invoicing, issuing invoice statements rather than actual invoices has caused a headache with our accountancy system and means that more often than not, payments are paid late.