OneCause is the most user friendly software for non-profits!
May 02, 2022

OneCause is the most user friendly software for non-profits!

Amy Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with OneCause

We use OneCause to manage our non-profit's fundraising events. We enjoy how easy it is to customize each project and how user-friendly the reporting features are to use.
  • user friendly
  • allows multiple fundraising applications in one mobile site
  • reporting
  • I struggle to get videos in the giving center to work properly.
  • I wish you could insert photos directly into the giving center without having to use dropbox first.
  • Donors would like a way to purchase tickets without creating a login.
  • OneCause has been a great fundraising tool for us. We have seen registration numbers increase online. Before, when we were using Greater Giving, our donors preferred to register by check. We have seen about a 50% increase in online registration,
  • Getting donors/ attendees to register through OneCause saves a tremendous amount of time, especially day of fundraising.
  • The only negative feedback we have had has been from donors/attendees that do not wish to create a login. Personally, I appreciate capturing as much data as possible, but we have some reluctant to allow another site to store their info.
The reporting in particular is extremely user friendly.
Any time I have ever had to use support, they answer promptly and are able to immediately help with whatever problems I am having.
Greater Giving is far less user friendly, and it does not allow for much customization.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

We switched over from Greater Giving to One Cause. The difference is night and day. In my experience, Greater Giving was terribly un-user-friendly. I often had to call support just to find a report I needed to run. Also, the event website was very limited, and not very visually appealing. We appreciate all the customization available through OneCause.