Overall Satisfaction with OneCause
We use OneCause for ticket sales to our Gala and silent auction management. The software is easy to learn and we even have parent volunteers who work in it to help us set up everything.
- Ticket Sales
- Table Assignments
- Silent Auction
- Auction Item Donation
- Overwhelming amount of reports
- Photos in items and then the package has multiple photos
- More website features
- Time Saving - keeps all of the data in one place
- Payment processing - having a credit card on file for each guest is key
- On-site OneCause representative for the night of the auction is very helpful
I would say they are pretty similar. I think OneCause is a bit more user friendly though.
Do you think OneCause delivers good value for the price?
Yes
Are you happy with OneCause's feature set?
Yes
Did OneCause live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OneCause go as expected?
Yes
Would you buy OneCause again?
Yes
OneCause Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We had a direct OneCause representative that did regular check-ins to make sure our event was on track. This same person was also at our event physically to make sure everything ran smoothly.
Yes - There was a glitch was some of our package information not displaying correctly but it got solved within 24 hours of us reporting it to the support team