Overall Satisfaction with OnPage
We use OnPage for all our after-hours on-call technicians this allows us to get a quick response no matter what hour it is. OnPage allows us to keep track of our alerts and tickets during out-of-business hours as well as keep management up to date with the current status of each page and event.
- Alerts our team
- Allows us to see progress
- Maintains Realtime updates
- easier UI
- Better messaging functions
- Better integration into Microsoft applications
- Multiple people can be alerted at once
- Use with cell phones
- Can review logs and past alerts
- Helped us meet our clients response time
- makes our on-call take responsibility
- Let us update everyone at the same time saving phone calls to each person
We selected OnPage to help us alert all our on-call techs at once in an easy-to-use platform that works on both android and apple products. We have implemented this for all our on-call procedures for accurate tracking and accountability. This has helped us get to our customer's needs anytime 24/7.
Do you think OnPage delivers good value for the price?
Are you happy with OnPage's feature set?
Did OnPage live up to sales and marketing promises?
Did implementation of OnPage go as expected?
Would you buy OnPage again?
OnPage is well suited for after-hours or on-call technicians to be alerted right to their phones and keep alerting until someone answers the alert. This helps us know who is going to work on the issue and gives us the ability to communicate with the entire team without having to make multiple phone calls. It is not well suited for easy updates.
- A+++ or ATG customers
- Integrate with Ticketing applications
- Integrate with outlook
Evaluating OnPage and Competitors
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Easy to use
Technical support not required
Quick to learn
Feel confident using
- Being able to use an app for my phones
- Being able to use online with little to no training
- User friendly