OnPay is OnTop
April 20, 2023

OnPay is OnTop

Caryl Hornberger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPay

I run a small business and OnPay has been really great in helping me through the payroll process. There was an initial problem with the way I had setup our state's tax account and an OnPay representative was very helpful in getting the issue remediated quickly. Since then it's been very smooth sailing! The cos for their services is very competitive and all filings have been on-time and correct. Thank you, OnPay!
  • Great Customer Service
  • Ease of Use
  • Consistency of Service
  • Could send email with button to automatically run payroll
  • Could create an online chat presence for quick questions
  • Dark mode!
  • Payroll
  • Manage employee information
  • Reduce payroll costs by 50%

Do you think OnPay delivers good value for the price?

Yes

Are you happy with OnPay's feature set?

Yes

Did OnPay live up to sales and marketing promises?

Yes

Did implementation of OnPay go as expected?

Yes

Would you buy OnPay again?

Yes

OnPay is great for small businesses who don't want to hire a full-time accountant to do their bookkeeping. This is especially true for business owners who may not have much payroll experience and require help through the process. It may be less appropriate for large corporations.

OnPay Feature Ratings

Pay calculation
9
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
Not Rated