OnPay

OnPay is a great alternative to bigger Payroll companies. It has all the bells and whistles but the end user has to do all the work. It might not be the best solution for big companies that have a lot of employees. It's great for salaried employees that don't have changes from pay period to pay period.

If you need a system that manages your payroll well and gives a good portal to your employees, this is it.

We use OnPay for payroll and it's been a pleasure to use. We don't have the time or inclination to deal with payroll and using OnPay makes it so easy. This saves us a lot on costs as we have no need to hire anyone to handle payroll.

I have already recommended OnPay! OnPay works and is reasonably priced.

I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing.

We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.

OnPay is great for small to mid-sized businesses where they want some help with payroll but don't want to hire a company to do everything. There is slight involvement with but once the account is set up, it really is simple and easy to use. Even the onboarding process is easy and well explained.

OnPay charges a reasonably low fee for the payroll services and quarterly tax payments it makes. It provides an easy-to-use interface to carry our regular payroll activities and to let you know specific deadlines in order for payroll to be done in a timely manner. It would be good to be able to setup payroll on an ongoing basis (not having to do it manually every two weeks). Also, if we need to execute a payroll early, it would be good for the money to stay in our account until it is time to pay the employee, and not take it out of our account the minute we run payroll.

OnPay is perfectly priced for small companies with only a few employees.

OnPay is well-suited for business of all sizes. They offer a simplified platform for streamlining payroll processes. This works great for start-ups and growing business, non-profit organizations, consulting businesses, marketing agencies, and law firms. OnPay does not always handle more complex payroll well, like larger enterprises with industry specific needs. It does not have the ability to job cost and has some limitations when it comes to multiple pay lines as it is sometimes not as customizable as other payroll software programs.

My clients who use OnPay are all small with under 5 employees. OnPay is one of the best payroll providers for small organizations that I have ever used. I think the reporting is user-friendly, the support is top-notch. The partner portal is easy to navigate.

In the right situation......it works very well. More for smaller organizations with about 10 people being paid at a time which is our situation. Ideal would be same salary or pay each pay period.

Much larger than that.....it may work with a stable workforce and salary that does not change much. But it can be cumbersome if lots of changes and hourly pay as it would require lots more input.

OnPay is a great solution for small to medium size businesses. They handle most everything you need with an affordable monthly fee. Support is good and onboarding is easy with OnPay. I recommend it all the time to other business owners. The digital offer letters and tax forms are great too.

I would rate OnPay a 10 based on ease of use, reporting functions, and customer service experience. Compared to other servicers, I found it a life saver that OnPay can issue payments to ITIN holders.

I think OnPay is great if you have someone dedicated to running payroll that understands payroll enough to avoid the errors that are, in my experience, inevitable if you use OnPay.

Well suited for any business. Nothing negative.

As a non-HR person, it is very easy to use. I can only say that it works great for a small company since that is my only experience with OnPay.

OnPay is great for small businesses who don't want to hire a full-time accountant to do their bookkeeping. This is especially true for business owners who may not have much payroll experience and require help through the process. It may be less appropriate for large corporations.

I use OnPay to do payroll for two different companies. One is a simple service company with employees doing the same tasks and receiving the same pay rate. OnPay does a great job with this company. The other company is a restaurant and bar with employees doing several different tasks, making different pay rates and also receiving tips. OnPay makes what could be a nightmare to keep track of simple. Setting up the somewhat complex criteria for each of the variety of positions is made easier by the step-by-step process of entering the information. Each area of functionality is available in the set-up mode and tended to logically. I used another high-profile, more expensive product before switching to OnPay and there is no comparison regarding support expertise and ease of use, not to mention cost savings.

They provided me with excellent customer service and support. Make it very easy to process payroll on your schedule and ability to process as many payrolls as needed during the month for a single monthly base cost and per employee. Saved me $$$$ per year.

When we got to 8 employees we started using OnPay and it has been fantastic at reducing the amount of time I spend on payroll. I imagine for a smaller company, it may not reduce the payroll burden as much.

This is the fourth payroll service I have used over the decades and by far the best and easiest to use.

The main reason for my rating is the ease of use and support from the Customer Support team. We've had a few scenarios where I've reached out to Customer Support.

One of our employees had a variance in his check between payroll cycles. After reaching out to Patrick, he was able to quickly identify that the variance was due to a change in withholdings. Our employee didn't remember making any changes, so Patrick did a bit more research to confirm what may have changed. After he completed his research, he discovered that with the way the tax forms are completed now, when he updated his profile to married, it changed that setting for him. He confirmed this information within an hour of our initial interaction and it was answered clearly and concisely.

great for small company, eases stress of filing payroll tax and calculating the correct pay. Also keeps track of PTO so employees and always see what they have and don't have to ask. Our employees love that they can change their bank and personal info without always having to contact managment

For a small business, they are a perfect fit. The online portal makes it simple to manage onboarding tasks, and facilitate payroll & direct deposit and they also integrate well with NEXT for our Worker's Compensation premiums. Support has been quick, concise and knowledgeable, and eager to assist without robot gatekeeping (which seems to be the norm these days) frustrating users who need access to support reps who can resolve specific issues.

Onpay has proven very useful with contractor accounting or Union type payroll with California being very problematic when it comes to payroll rules and labor laws, it's been very helpful using Onpay because they are very knowledgeable about the payroll laws in this state. They're also well suited for the restaurant industry. I have clients in both industries and we have no complaints with Onpay.