OpenPhone's platform is intuitive, reliable, and can scale with you
June 11, 2022
OpenPhone's platform is intuitive, reliable, and can scale with you
Score 9 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with OpenPhone
We use OpenPhone daily to chat with job seekers and help them get interviews. Each user gets their own phone number that allows them to text job seekers, tag them with information, make phone calls, and organize all of the information that we have. It's been a huge help for us in organizing and integrating pretty well with HubSpot.
- It's great for texting.
- It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
- UI is great and really intuitive.
- Integration with HubSpot - it doesn't talk both ways with HubSpot.
- Setting and marking follow ups could be much better.
- Allowing us to set lead stages would be a huge improvement for us. Things like, called, not interested, bad number, follow up, closed, etc.
- Showing analytics like the time when most people respond, answer calls, etc would be super helpful.
- Unique phone numbers
- Calls
- Texting
- Outreach has gone up by a large multiple
- Productivity is measured accurately
The OpenPhone UI was exactly what we were looking for. Seemed to be the most intuitive and at a great price for the features that we were looking for. We have a unique model, so there weren't too many services that provided the exact features that we needed. OpenPhone seemed to be the best choice for our small, but scaling, team.
Do you think OpenPhone delivers good value for the price?
Yes
Are you happy with OpenPhone's feature set?
Yes
Did OpenPhone live up to sales and marketing promises?
Yes
Did implementation of OpenPhone go as expected?
Yes
Would you buy OpenPhone again?
Yes